Spread The Cost

Close Brothers and easipetcare

At easipetcare we work to ensure your pet can get the very best care possible. That’s why we keep our prices low all year round! But now we’ve teamed up with Close Brothers Retail Finance to help make the cost even more manageable!

Close Brothers Retail Finance offer convenient, great value payment options to help you spread the cost of your precious pet’s veterinary care.

Who are Close Brothers?

Close Brothers Retail Finance is a trading style of Close Brothers Limited — a subsidiary of Close Brothers Group PLC. Close Brothers Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.

How does it work?

All easipetcare customers are able to apply for finance on a bill of £280 or more. This can then be repaid over a period of either 6 or 12 months, interest free!

How do I apply?

Should you wish to apply for a finance option, our team will be able to direct you to a simple online portal through which you can enter your details. Close Brothers will conduct the necessary credit checks and references in order to confirm your eligibility for the credit application.

You must be over 18 years old and a permanent UK resident with 3 years address history. You must have a UK bank account capable of accepting direct debits. The application details must include your home address and the deposit must be paid using a credit or debit card.

The online application takes a few minutes to complete and successful applications are processed straight away. Should your application be accepted we can progress with your pet’s treatment on your chosen payment plan.

How much can I borrow?

The minimum spend must be £280. The maximum loan amount is £25,000.

Is a deposit required?

Yes. If your credit application is accepted, you will be required to pay a 10% deposit minimum at the time of treatment, using a credit or debit card. The amount of the deposit is displayed in the credit summary throughout the credit application and on the credit agreement itself.

What Is The APR?

The annual percentage rate (APR) is displayed clearly on the credit summary and throughout the credit application process. It is also shown clearly on the credit agreement itself.

How Are My Monthly Payments Made?

Monthly repayments will be taken via direct debit from your bank account. Close Brothers Retail Finance will inform you of the date that your repayments will commence. The first payment is typically due 30 days following the date of delivery of your order.

What Is The Repayment Schedule?

You can arrange finance for 6 or 12 months.

How Long Before I Have To Start Repayments?

Close Brothers Retail Finance will write to you to confirm the date that your repayments will commence. The first payment is typically due 30 days following the date of delivery of your order.

Can I Pay Off The Loan Early?

Yes, you have the right to repay all or part of the credit early at any time – you should contact Close Brothers Retail Finance for details by phone (0844 880 6542), e-mail or letter at the following address:

Close Brothers Retail Finance
Dee House
St Davids Park
Flintshire
CH5 3XF

Please note that interest rates will be adjusted accordingly.

Are There Any Other Charges?

If you fail to pay any amount you owe under the Credit Agreement by the date it is due, Close Brothers Retail Finance may charge you interest on that amount, they may also levy additional fees – details of these can be found in the credit agreement.

How Do I Ask A Question About The Credit Agreement?

If you have a question, require further information or if there is anything you do not understand regarding the credit agreement, please call Close Brothers Retail Finance on 0844 880 6542.

Can I Cancel The Credit Agreement?

You have the right under section 66A of the Consumer Credit Act 1974 to withdraw from the agreement without giving any reason before the end of 14 days (beginning with the day after the day on which the agreement is made or, if later, the date on which we will tell you that we have signed the agreement). If you wish to withdraw you must give the Close Brothers Retail Finance notice in writing or by telephone or email. Please note that if you do give notice of withdrawal, you must repay the full amount of the credit without delay and in any event by no later than 30 days after giving notice of withdrawal. If you want to settle the loan after the 14 day cooling off period, you may do so but you will also have to pay interest accrued from the date the agreement was made until the date you repay it. If you wish to pay by debit card please telephone the finance company. If you wish to pay by cheque please post it to Close Brothers Retail Finance. Please allow 10 working days from the day you post the cheque to allow time to process the payment.

Close Brothers Retail Finance
Dee House
St Davids Park
Flintshire
CH5 3XF

Telephone: 0844 880 6542
Email: CBRFservice@closebrothers.com

Standard Information and Regulatory Status of Close Brothers Retail Finance can be found here:

Consumer Credit Service is provided by Close Brothers Retail Finance. Close Brothers Retail Finance is licensed by Financial Conduct Authority (Consumer Credit Licence: 0616240).

Close Brothers Retail Finance is a trading style of Close Brothers Limited – a subsidiary of Close Brothers Group plc. Close Brothers Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. For more information please visit www.closebrothersretailfinance.co.uk.

veterinary bill finance