We would recommend that you request your pet’s history to be emailed to you so that you have it for when you need to visit your new chosen vet. Please email medical history requests to firstname.lastname@example.org with your full name, address and pet names so that we can find your pet’s records on our system.
365 Pet Care Plan Customers:
Your 365 Plan and payments were all frozen on 12th June 2020. You may be entitled to a refund between the months of April-June 2020. If you have not already requested this, please email email@example.com and we will be happy to discuss your plan with you.
Have you heard about the Pet Health Club? This is a fantastic pay-monthly healthcare plan similar to our 365 Pet Care Plan, available at Christopher Carter & Beech House Vets.
Christopher Carter & Beech House Vets will honour your free booster for life plan at their practice so long as all year round flea and worming products are purchased from them.
Alternatively, if you do not wish to do this, we will offer you a full refund. If you haven’t already informed us of this please email firstname.lastname@example.org so that we can get a refund processed for you.
If you prepaid for a procedure before our practice closed in March we will of course be able to refund you for this. Please send all refund requests to email@example.com.
For anything else, please fill in the form below and a member of our team will get back to you shortly.